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Oh man, that comic is so true (click the "READ MORE!" link if you don’t know what I’m talking about).
My story is worse, in a way; I was email’d a MS-Word file by my company’s HR department, with instructions to fill it in, print it out, and FAX it to them. Thinking perhaps that this was an ancient document that hadn’t been updated to _this millennia_, I called them to ask if I couldn’t just, oh I dunno, hit REPLY.
I got a obviously irritated gent who told me IN LOUD TONES because I was obviously an idiot to FILL IT IN, PRINT IT OUT, and FAX IT IN. Oh. Okay then.