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June 10, 2011 AT 12:32 pm

Support team in the Adafruit customer forums!

Pt 101101-1

Pt 101103

When you purchase products from Adafruit you get official support from our dedicated support team in the Adafruit customer support forums. When you need help, post in the appropriate forum and either “Adafruit” or “Adafruit_Support” will be able to assist you.

When you hit the forums, any posts from our support team are hi-lighted in pink. Also, helpful forum members share their tips and suggestions too. We’re very happy with the open source hardware community in the Adafruit customer support forums and the discussions are always interesting and positive. We work hard to keep the tone productive for beginners who are just getting started, and still have a lot of nitty-gritty details for the pros.


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5 Comments

  1. adafruit_support == arduwino ??

    BTW, I am R/G colorblind, but I am human!! Your resistor color code decoding exercise is cute and appropriate, but maybe you can add different “textures” to the colors?

  2. @tastewar, adafruit_support is arduwino and/or may be other or additional adafruit support team members.

    as far as the resistor codes go, you posted a comments just fine here.

  3. Other Arduino and hacker fans: Don’t wait for someone to have a problem before posting a solution! By posting your solution to a weird problem, you can get improvement tips from the community AND help others by giving them an answer via search results before they have to post!

    At least that’s my experience with the forums so far. I only have about five or six original posts — but have read dozens of solutions others have used for problems identical to mine.

  4. Good to know — would hate to think we’d lost him.

    As for the CAPTCHA, it told me at least 8 times that I was wrong before telling me I was successful! I don’t know if you got more than 1 submission from me and filtered them (in which case the error msg was incorrect), but assuming not, then I did find it rather difficult 🙁

    Hopefully, I’ve got it right this time!

  5. @tastewar – we approve all comments most of the time, so it doesn’t matter how many times your try, we still need to approve it. looks like you got it this time 1st try.

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