We were earthquaked yesterday and figured today would be a safe day to do some site updates, and then we had a brief site outage at the time time. We figured we broke the site, but it wasn’t us, we swear! There was a short outage at our host. Very rare but happens. Every site goes down once and awhile, but we wanted to say how once again how great our provider is, servint! they had updates, tweets and we knew exactly what was happening. Things like this happen, how a company handles issues is what is important to us!
Here is our previous maker-biz article about who/why we picked them.
Website Hosting. After hearing about Dangerous Prototype’s search&move to a new hosting provider, we thought we’d post up about our hosting experiences! We currently use ServInt for our hosting provider. They’re what we would classify as a ‘full service’ provider. Basically they own the computer, the pipe and do all the management including backups. We get root shell access and install whatever we’d like. When we have any problems (including stuff like upgrading software or installing something) we open up a ticket.
We push over a terabyte a month, running our shop, hosting files, videos and tutorials and its been pretty much flawless. We started with the low cost VPS service and did that for a few years, now we have a dedicated server and its managed to live through many ‘slashdottings’ with no problems. We’re still wary of ‘cloud’ services – our needs are pretty consistant so we’d rather have a single server that can provide for our needs. If our traffic increases dramatically we may move to a cloud service for image or video caching, we’ve done that before when were were on a constrained provider and that helped us keep transfer costs down.