The third way to make the customer smarter is by connecting customers into a collective intelligence.
When personal computers first entered the marketplace in the mid 1970s, user groups sprung up everywhere to assist the perplexed. Anyone could attend a monthly meeting and swap useful tips about how to set up a printer, or get an upgrade program to work. It was all informal, and free, and democratic; those who knew, told; those who didn’t know, asked questions and took notes. Each specific computer platform spawned local user groups in major cities. There were user groups for “orphan” equipment such as Amigas, and video game consoles, and of course for Macs and DOS-based PCs. Some user groups grew to have tens of thousands of members and some ran their own free software emporiums and had budgets in the millions of dollars.
Read more. We like to think we have not only the smartest, but also the coolest customers 🙂
Stop breadboarding and soldering – start making immediately! Adafruit’s Circuit Playground is jam-packed with LEDs, sensors, buttons, alligator clip pads and more. Build projects with Circuit Playground in a few minutes with the drag-and-drop MakeCode programming site, learn computer science using the CS Discoveries class on code.org, jump into CircuitPython to learn Python and hardware together, TinyGO, or even use the Arduino IDE. Circuit Playground Express is the newest and best Circuit Playground board, with support for CircuitPython, MakeCode, and Arduino. It has a powerful processor, 10 NeoPixels, mini speaker, InfraRed receive and transmit, two buttons, a switch, 14 alligator clip pads, and lots of sensors: capacitive touch, IR proximity, temperature, light, motion and sound. A whole wide world of electronics and coding is waiting for you, and it fits in the palm of your hand.