I wanted to give your whole team a giant thank you. Not only are you guys dealing with the aftermath of a disaster (literally), but you guys are helping out others less fortunate than you. I think that speaks volumes about the culture at AdaFruit.
That being said, I would like to say thank you so much for helping me with my lost order. I had ordered something a couple of weeks before Sandy. I chose the regular UPS ground delivery so I wasn’t expecting my package right away, but I was tracking the progress.
I noticed it was out for delivery on the day I was expecting it. No package arrived that day and the delivery date was updated for the next day. This pattern continued for several days at which point you guys were gracious enough to offer to help me despite being underwater at the time. I elected to let it sit for a couple of days – what’s a package compared to peoples lives anyway right? At which point Phil and I corresponded regarding the UPS snafu and without any muss, fuss, or jumping through hoops, Phil took care of my situation completely and I am very satisfied.
I understand that UPS is completely out of your control (and to be honest, this isn’t the first time I’ve had problems with UPS), but you were able to resolve the situation quickly and painlessly. Kudos to the entire team at AdaFruit for ensuring everyone is happy and content. Thank you.
Adafruit publishes a wide range of writing and video content, including interviews and reporting on the maker market and the wider technology world. Our standards page is intended as a guide to best practices that Adafruit uses, as well as an outline of the ethical standards Adafruit aspires to. While Adafruit is not an independent journalistic institution, Adafruit strives to be a fair, informative, and positive voice within the community – check it out here: adafruit.com/editorialstandards
Stop breadboarding and soldering – start making immediately! Adafruit’s Circuit Playground is jam-packed with LEDs, sensors, buttons, alligator clip pads and more. Build projects with Circuit Playground in a few minutes with the drag-and-drop MakeCode programming site, learn computer science using the CS Discoveries class on code.org, jump into CircuitPython to learn Python and hardware together, TinyGO, or even use the Arduino IDE. Circuit Playground Express is the newest and best Circuit Playground board, with support for CircuitPython, MakeCode, and Arduino. It has a powerful processor, 10 NeoPixels, mini speaker, InfraRed receive and transmit, two buttons, a switch, 14 alligator clip pads, and lots of sensors: capacitive touch, IR proximity, temperature, light, motion and sound. A whole wide world of electronics and coding is waiting for you, and it fits in the palm of your hand.
Have an amazing project to share? The Electronics Show and Tell is every Wednesday at 7pm ET! To join, head over to YouTube and check out the show’s live chat – we’ll post the link there.
Python for Microcontrollers — Python on Microcontrollers Newsletter: 100 CircuitPython Community Libraries, a New Arduino UNO and much more! #CircuitPython #Python #micropython @ThePSF @Raspberry_Pi
