Severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS’s main hub in the United States. As a result, some shipments may experience unavoidable delays.
We have contingency plans in place to minimize service disruptions and are committed to moving shipments to their final destinations as quickly as possible. We are balancing our priorities of customer service and employee safety, and will make every effort to deliver to all areas as conditions safely permit.
Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature.
There will likely be a lot of delays in pick ups and deliveries over the next day or so folks! We will post more updates as we get them.