Tickets for Restaurants @ Alinea. This is a great article on how a restaurant solved a very complex issue, reducing the amount of no-shows that made reservations –
Percentage of customer no shows: Less than 1%.
Average per customer check: up 13.8% year over year by month.
We implemented the ticketing system in November of 2013 and the results were instantaneous.
Our customers liked the ease by which they could book a table.
Far more customers become aware of our premium tasting menus and ordered them.
We have almost zero no-shows every night. Basically, if people buy a ticket to a show they go see the show, even if the deposit is only $20 per person. This allows us to hold a table for them and eliminate any potential wait they may have had with a traditional reservation. Thus we can serve them better. We can also more confidently template the night of service delivering better experiences to every customer while maximizing the potential number of covers and revenue to the restaurant.
Number of customers has gone up 18% in aggregate and far more than that on weekdays when we had excess supply to demand.
Revenue is up 22%. And as anyone who owns a restaurant knows, incremental revenue gains on the ‘back end’ fall to the bottom line more readily than the first money through the door.
Stop breadboarding and soldering – start making immediately! Adafruit’s Circuit Playground is jam-packed with LEDs, sensors, buttons, alligator clip pads and more. Build projects with Circuit Playground in a few minutes with the drag-and-drop MakeCode programming site, learn computer science using the CS Discoveries class on code.org, jump into CircuitPython to learn Python and hardware together, or even use Arduino IDE. Circuit Playground Express is the newest and best Circuit Playground board, with support for MakeCode, CircuitPython, and Arduino. It has a powerful processor, 10 NeoPixels, mini speaker, InfraRed receive and transmit, two buttons, a switch, 14 alligator clip pads, and lots of sensors: capacitive touch, IR proximity, temperature, light, motion and sound. A whole wide world of electronics and coding is waiting for you, and it fits in the palm of your hand.
Have an amazing project to share? The Electronics Show and Tell with Google Hangouts On-Air is every Wednesday at 7:30pm ET! To join, head over to YouTube and check out the show’s live chat – we’ll post the link there.
