0

Apple’s failure analysis team #manufacturing

Applelogo

For iPhone 6 Defects, Apple Has Failure Analysis Team Ready – Businessweek.

The program, created in the late 1990s, is called early field failure analysis, or EFFA, and it’s about as fun as it sounds. The idea is to keep easily resolved problems from becoming punch lines for late-night comics. Often, they jury-rig a hardware fix, then coordinate a solution across Apple’s global supply chain. Sometimes the problems can’t be solved quickly—remember Apple Maps leading people astray. “Every day they don’t recognize a problem, they are potentially manufacturing more bad products,” says Michael Fawkes, the former head of supply chain for Hewlett-Packard (HPQ). (In his HP job he hired Tara Bunch, now Apple’s vice president for operations and the head of its returns program.) “When you mess it up, you pay an enormous price. You piss off customers, and then you have the economics of reworking your supply chain.”

…That paid off with the original iPhone in 2007, when many were quickly returned with faulty touchscreens, according to an engineer involved in fixing them. Some suppliers manufactured iPhones with a flaw near the earpiece that let sweat from a person’s face seep in, shorting the screen. The EFFA team added a new coating to shield the leaky area and told their suppliers to do the same on their assembly lines. Other EFFA workers, investigating the failure of early iPhone speakers, concluded that the problem was a lack of airflow that caused the speakers to build up pressure and implode during flights from Chinese factories to the U.S. The team relieved the pressure by poking holes in the speakers. Apple declined to comment.


Make a robot friend with Adafruit’s CRICKIT – A Creative Robotics & Interactive Construction Kit. It’s an add-on to our popular Circuit Playground Express, FEATHER and other platforms to make and program robots with CircuitPython, MakeCode, and Arduino. Start controlling motors, servos, solenoids. You also get signal pins, capacitive touch sensors, a NeoPixel driver and amplified speaker output. It complements & extends your boards so you can still use all the goodies on the microcontroller, now you have a robotics playground as well.

Join 7,500+ makers on Adafruit’s Discord channels and be part of the community! http://adafru.it/discord

CircuitPython in 2018 – Python on Microcontrollers is here!

Have an amazing project to share? Join the SHOW-AND-TELL every Wednesday night at 7:30pm ET on Google+ Hangouts.

Join us every Wednesday night at 8pm ET for Ask an Engineer!

Follow Adafruit on Instagram for top secret new products, behinds the scenes and more https://www.instagram.com/adafruit/


Maker Business — Fewer startups, and other collateral damage from the 2018 tariffs

Wearables — Zip it up

Electronics — Static kills… slowly.

Biohacking — Who Writes the Heart Rate Algorithms?

Python for Microcontrollers — CircuitPython creates new assistive tech opportunities

Get the only spam-free daily newsletter about wearables, running a "maker business", electronic tips and more! Subscribe at AdafruitDaily.com !



No Comments

No comments yet.

Sorry, the comment form is closed at this time.