Google+ Hangouts using Blackmagic Intensity Shuttle Thunderbolt no longer works in Chrome 39.0.2171.71 (64-bit) ?

We have 2 weekly shows using Google+ Hangouts, SHOW-AND-TELL and 3D Hangouts (overview of our set up here). They’re a lot of fun and they look great. We are using Blackmagic Desktop Video 10.3.2, with an Intensity Shuttle for Thunderbolt. It’s connected to a Panasonic GH3, output is 720p. This has been working perfectly for the last year or so. It’s allowed us to have HD quality Google+ Hangouts. However, it no longer works in Chrome 39.0.2171.71 (64-bit). This is a post to help outline some stuff for our contacts at Google, Blackmagic and really – anyone out there who knows about this possibly…

Chrome used to have all the camera choices, as of last week-ish, it does not. These are the only choices we have in Google+ now for the camera.

Chrome 39.0.2171.71 (64-bit) – just shows this no matter what.

Chrome 39.0.2171.71 (64-bit) – does not work.

Chrome Prefs
Chrome 39.0.2171.71 (64-bit) “Content Settings prefs” – only show one setting.

Safari Version 8.0 (10600.1.25.1) works – It should be like this in Chrome, with a full list of cameras – it however only works in Safari. So we think this means Chrome broke something recently.

Safari Version 8.0 (10600.1.25.1) – works!

This is the same on Mavericks and also Yosemite and on 2 different computers just to make sure. On both, only Safari can see the camera choices, Chrome cannot and nothing is displayed. We completely nuked all traces of Chrome, did a fresh install, even tried on a Mac that just was new-out-of-the-box, same things, no go on Chrome.

We’re not totally out of luck, we can use Safari, but that seems really odd that it no longer works in Chrome. Anyone have any suggestions? Post up in the comments!

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1 Comment

  1. Thanks for the heads-up – looking into this.

    Do you have the same with https://simpl.info/getusermedia/sources?

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