We’re going to start sharing some stats each month we’re very proud of, below is approximately the last 30 days/sample set of shipping, how fast we shipped an order after you placed it and then how on-time the carrier was (UPS and USPS).
Shipments made on time: 99.59% (20,934 out of 21,021 orders)
Regular UPS orders shipped by next day: 99.69% (16,510 out of 16,562 orders)
Regular USPS orders shipped by next day: 99.26% (4,591 out of 4,625 orders)
Orders Shipped within 3 days: 98.42% (497 out of 505 orders)
Orders shipped in the past week: 4,677
Reseller orders shipped in the past week: 97
Orders shipped in the past 30 days: 22,201
Reseller orders shipped in the past 30 days: 535
Over 99% of the time your order goes out on time, usually only rare instances of an item being out of stock or a custom has made a request to delay the order keep us from 100% 🙂
Next up, how how good is UPS and USPS delivering on time after it leaves Adafruit?
UPS orders arrived on time an average of 98.67% this is based on a sample audit of 14,000+ packages (last 30 days). Specific services like 3-day select are even higher, 99.35%
USPS orders arrived on time an average of 93.9% on site based on a sample audit of 8,000+ packages. First class took an average of 3.4 days, Priority 2.8 days with the maximum for each (severe delays 24 days). We do not offer USPS for regions that have known issues with delays so the average is likely higher than other companies that offer USPS to all 50 states.
There’s more! Today we are doing our “test” of Same Day Shipping in parts of New York City, we are in beta and working with a small number of customers that can place orders before 11am Monday through Friday and it will arrive the same day before 5pm.
Join us every Wednesday night at 8pm ET for Ask an Engineer!
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