I have started buying some of my components from your company. The product labeling along with the invoice with pictures has sold me on you. You will now be my first choice for any items I need that can wait a few days to deliver, or just cough up the $35 dollars for overnight that I did this week. My order was $284 so it’s nothing compared to my typical Grainger ticket. Grainger is my other company that I can count on to deliver only quality parts. But their industrial selection is truly expensive. I bought an illuminated three way switch by Schneider Electric that was probably $150 for all the parts.
I also like that you use components in your own manufacturing. That give me much for faith that I will not be disappointed. In college 30 years ago about all we had was Radio Shack. Talk about disappointment. Don’t get me started.
One last thing. Your learning cartoon – can’t remember the name – is simply precious. The scripting is very good for learning. I want you to know how much I appreciate that. I often sit at my desk with friends to watch with them and get them through it, followed by discussion to ensure they got it. The character names are very hard to understand during the intro, if I was to change just one thing.
That’s it. If you have customer feedback meetings or memos please feel free to include what I have said.