By the time you take an Amazon delivery off your stoop, walk into your home, find a pair of scissors and open the brown box, you’ve already spent nearly as much time handling the package as Amazon’s employees.
Amazon employees, called pickers, used to have to walk up and down long aisles of goods to find each item on a shelf. With its Kiva robots, these pickers now stand in place, meaning they can pick more goods per shift. The Kiva robots will slide under a relevant bookshelf, lift it slightly, and bring it to the picker. As the bookshelf sidles up next to the picker, a computer screen alerts the picker where the item is located on it.