At long last, Apple will allow customers repair their own phones. Of course, folks have been cracking open their Apple products since the days of the Mackintosh — and before. But now Apple will sell repair parts directly to the public, setting the company aside from most other phone manufacturers. Here’s more from MOTHERBOARD:
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” Jeff Williams, Apple’s chief operating officer, said in a press release. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”
According to Apple, the initial focus will be on screens, batteries, and cameras but will expand next year. Customers will have access to repair manuals and can then order Apple parts and tools online. After they’ve completed their own repair they can return the broken parts to an Apple store for store credit. Apple said it will offer more than 200 individual parts and tools to help repair iPhone 12s and 13s.
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