On entitlement, toxicity, and burnout in Open Source #OpenSource

[Toxicity is] rude, disrespectful, or unreasonable language that is likely to make someone leave a discussion.

– Google, Project Jigsaw

The paper, “‘Did you miss my comments or what?’ Understanding Toxicity in Open Source Discussions,” taught Tyler Cipriani something new. They took a deep-dive into GitHub comments to name something I’d seen but never had a term for: “entitlement.”

The five flavors of toxicity

The authors lump toxic comments into five flavors—four I’ve seen before:

  • 🤬 Insulting – Typing angry words at people.
  • 😏 Arrogance – When a comment author forces their “clearly superior” views on others. A hallmark of many technical disagreements.
  • 🤡 Unprofessional comments – Comments that make project members uncomfortable. Mostly unfunny attempts at humor that are inappropriate in a professional setting.
  • 🧌 Trolling – The lowest form of toxicity. As Justice Potter Stewart quipped about trolling1, “I’ll know it when I see it.”

And one is new to me:

  • 🆕 Entitlement – Pure PEBKAC fury. Comment authors act as if maintainers have violated a contract. They make unreasonable requests of the maintainers. They demand the software be different.

I’d seen entitled comments but never had a name for them.

Read more in the blog post here.


Adafruit publishes a wide range of writing and video content, including interviews and reporting on the maker market and the wider technology world. Our standards page is intended as a guide to best practices that Adafruit uses, as well as an outline of the ethical standards Adafruit aspires to. While Adafruit is not an independent journalistic institution, Adafruit strives to be a fair, informative, and positive voice within the community – check it out here: adafruit.com/editorialstandards

Join Adafruit on Mastodon

Adafruit is on Mastodon, join in! adafruit.com/mastodon

Stop breadboarding and soldering – start making immediately! Adafruit’s Circuit Playground is jam-packed with LEDs, sensors, buttons, alligator clip pads and more. Build projects with Circuit Playground in a few minutes with the drag-and-drop MakeCode programming site, learn computer science using the CS Discoveries class on code.org, jump into CircuitPython to learn Python and hardware together, TinyGO, or even use the Arduino IDE. Circuit Playground Express is the newest and best Circuit Playground board, with support for CircuitPython, MakeCode, and Arduino. It has a powerful processor, 10 NeoPixels, mini speaker, InfraRed receive and transmit, two buttons, a switch, 14 alligator clip pads, and lots of sensors: capacitive touch, IR proximity, temperature, light, motion and sound. A whole wide world of electronics and coding is waiting for you, and it fits in the palm of your hand.

Have an amazing project to share? The Electronics Show and Tell is every Wednesday at 7pm ET! To join, head over to YouTube and check out the show’s live chat – we’ll post the link there.

Join us every Wednesday night at 8pm ET for Ask an Engineer!

Join over 36,000+ makers on Adafruit’s Discord channels and be part of the community! http://adafru.it/discord

CircuitPython – The easiest way to program microcontrollers – CircuitPython.org


Maker Business — “Packaging” chips in the US

Wearables — Enclosures help fight body humidity in costumes

Electronics — Transformers: More than meets the eye!

Python for Microcontrollers — Python on Microcontrollers Newsletter: Silicon Labs introduces CircuitPython support, and more! #CircuitPython #Python #micropython @ThePSF @Raspberry_Pi

Adafruit IoT Monthly — Guardian Robot, Weather-wise Umbrella Stand, and more!

Microsoft MakeCode — MakeCode Thank You!

EYE on NPI — Maxim’s Himalaya uSLIC Step-Down Power Module #EyeOnNPI @maximintegrated @digikey

New Products – Adafruit Industries – Makers, hackers, artists, designers and engineers! — #NewProds 7/19/23 Feat. Adafruit Matrix Portal S3 CircuitPython Powered Internet Display!

Get the only spam-free daily newsletter about wearables, running a "maker business", electronic tips and more! Subscribe at AdafruitDaily.com !



No Comments

No comments yet.

Sorry, the comment form is closed at this time.