The authors lump toxic comments into five flavors—four I’ve seen before:
🤬 Insulting – Typing angry words at people.
😏 Arrogance – When a comment author forces their “clearly superior” views on others. A hallmark of many technical disagreements.
🤡 Unprofessional comments – Comments that make project members uncomfortable. Mostly unfunny attempts at humor that are inappropriate in a professional setting.
🧌 Trolling – The lowest form of toxicity. As Justice Potter Stewart quipped about trolling1, “I’ll know it when I see it.”
And one is new to me:
🆕 Entitlement – Pure PEBKAC fury. Comment authors act as if maintainers have violated a contract. They make unreasonable requests of the maintainers. They demand the software be different.
I’d seen entitled comments but never had a name for them.
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